Requesting a return
You may request a return within 30 days after receiving your order. Contact us within that period with your order number, the item and your reason for the return. Obtain return instructions before shipping anything. Our business address is not automatically an authorized return location. Contact us before purchasing if you need clarification about the conditions for a specific product.
Product condition
Keep packaging and avoid cutting or installing film that appears damaged or incorrect. For custom-cut, used or installed products, contact us about the applicable conditions before ordering. This page does not establish a blanket no-refund policy.
Damaged or incorrect items
Send photographs of the item, packaging and shipping label along with your order number. We will review the issue and discuss the appropriate resolution. Do not discard the item until the review is complete.
Refund processing & shipping costs
For an approved return, customer support will confirm the return shipping arrangements, any applicable costs and the refund amount and processing estimate. Payment-provider posting times may differ from merchant processing times. Contact us if a confirmed refund does not appear within the communicated timeframe.
Consumer rights
These instructions do not limit rights available under applicable law. Florida regulates retail refund-policy disclosures under section 501.142, Florida Statutes. Contact us if you need the return conditions for a specific item in writing.
